Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the GrandDeluxe Gaming?

Currently, we provide Free Shipping.

If there are any cutom duty or any other taxes, you are responsible to pay it.

Which payment methods are accepted in the Online Shop?

We accept Paypal. Bank Transfers are availble to Australian customers only. Send us an emaik if you want to pay with Bank Transfer

How long will delivery take?

Because we work with different suppliers from all over the world, usually the your products will arrive within 2-4 weeks.

How secure is shopping in the Online Shop? Is my data protected?

We do not send your data to third party. We have a secured SSL site and payment are with Paypal.

Please see Privacy Policy here.

What exactly happens after ordering?

You will receive a confirmation email of your oder. It may tak 2-3 days for your order to be processed after receiving your payment.

You will receive a Tracking Number for your order.