[title text=”Frequently Asked Questions”]

Please read our FAQ before sending us a message.


[accordion-item title=”What are the delivery charges for orders from the GrandDeluxe Gaming?”]

Currently, we provide Free Shipping.

If there are any cutom duty or any other taxes, you are responsible to pay it.

[accordion-item title=”Which payment methods are accepted in the Online Shop?”]

We accept Paypal. Bank Transfers are availble to Australian customers only. Send us an emaik if you want to pay with Bank Transfer

[accordion-item title=”How long will delivery take?”]

Because we work with different suppliers from all over the world, usually the your products will arrive within 2-4 weeks.

[accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]

We do not send your data to third party. We have a secured SSL site and payment are with Paypal.

Please see Privacy Policy here.

[accordion-item title=”What exactly happens after ordering?”]

You will receive a confirmation email of your oder. It may tak 2-3 days for your order to be processed after receiving your payment.

You will receive a Tracking Number for your order.